Circle of Trust

We all remember September 11th and the tragic events, we remember where we were, or how we found out, but do you remember September 12th, the day after?  I remember waking up and initially thinking that September 11th was a dream, until I got out of bed and reality hit me.  September 12th changed everything in America, it changed how the country functioned, how we functioned from the smallest thing to major things like Transportation.  I remember people started being friendly to each other, differences were forgotten because we came together as a country.  We need to get back to that, we can effect change, we do a good job within our group, and in our communities, but is there more you can do?  Can you think of a time in the last couple of weeks where you could have helped a complete stranger?  Someone at the store that needed help reaching something on the top shelf, or help them load heavy stuff in their car?  Is there someone you could have helped escort across the street, someone who was a little short on cash at the check out line?  I encourage you all to look for those opportunities.

A few weeks ago I was in a situation at work where my customer was being a prick to my installation crew.  I went on site later that day, and the customer was very hostile initially, I was polite and professional, but was getting nowhere.  I saw in his office he was a nascar fan, growing up I was around nascar often, so I struck up a conversation on that.  We talked for 10-15 minutes about the custoemers love for Nascar and at the end of it got back to business.  This time the conversations were not hostile in nature……… Gentlemen we can effect change one person at a time….. and that will grow like a spider web…..